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Our Refund & Returns Policy

Last updated: May 31, 2024

Thank you for shopping at UbtanO. We appreciate the fact that you like to buy the products we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

  1. General

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase.

  1. Damaged or Defective Products

We do our best to ensure that the products you order are delivered according to your specifications. However, should you receive an incomplete order, damaged or incorrect product(s), please notify Customer Service within 7 days of receipt. Depending on the issue, we may then advise on whether to return the item or not.

  1. Returning Products

Before you return a product, please make sure that:

      • The product was purchased in the last 30 days.
      • The product is in its original packaging.
      • The product isn’t used or damaged.
      • You have the receipt or proof of purchase.
  1. Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: By email: support@ubtano.com

 

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